| Course Information | ||
|---|---|---|
| 1 | Venue | Abu Dhabi, U.A.E |
| 2 | Date | 03 - 07 Nov 2019 |
| 3 | Download PDF |  |
4 | Registration Fees | |
5 | Register | Online 800 PROMIS |
6 | Presenter |
INTRODUCTION
Daniel Goleman, the person who coined the phrase “Emotional Intelligence” (EQ) has shown through his research that EQ is a more significant factor in accounting for executive career success than both intelligence (IQ) and technical skills put together! Without “emotional intelligence”, a person can have the best training in the world, an incisive, analytical mind and an endless supply of smart ideas, but he or she still won't make a great leader.
WORKSHOP OBJECTIVES
Participants on this course will gain insight into the five components of emotional intelligence, and will be given tools to develop these important qualities. The seminar is designed to enhance the confidence and interpersonal effectiveness of all participants.
Information gleaned from international studies of competency models will be shared with delegates, who will then be in a position to use this information to further their own careers as well as those in the organisations where they hold responsibility.
PROGRAM
Day One
Career and interpersonal competence
- The role of IQ and technical skills
- Threshold capabilities – entry level requirements for executive positions
What is emotional intelligence?
- What it takes to be a great leader
- Competency models - which qualities produce outstanding performance?
-
Three categories of competencies
- Technical skills
- Cognitive abilities
- Emotional intelligence
Day Two
The five components of emotional intelligence
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Personal competence
- Self awareness
- Self-regulation
- Motivation
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Social competence
- Empathy
- Social skill
Day Three
How to apply and enhance your EI
- Understanding the roots of unintelligent behaviour
- Our thought life
- Fighting fairly
- How to criticise constructively
- Dismantling prejudice
- Enhancing a group’s IQ – “none of us are as smart as all of us”
- EI and health
Day Four
Emotionally intelligent leaders
- Collaboration
- The team advantage – the group mind
- Networking
- Relationship managers
- The team and organisational politics
Day Five
What really counts at work – best practice emotional competence
- Assessing jobs
- Assessing individuals
- Delivering assessment results to individuals
- Gauging readiness to learn and change
- Motivating staff
- Making change self-directed
- Focussing in clear, manageable goals
- Preventing relapses
- Giving performance feedback
- Encouraging practice
- Arranging support
- Providing models
- Encouraging & reinforcing
- Evaluating
