INTRODUCTION

FM is essentially concerned with the management of properties and the assets within them, but it exclude property keeping. The effective, profitable and optimal management of building assets during their life span has become increasingly crucial to a success and survival of any organisation. There is a growing concern that many organisations are becoming more metamorphous and in an influx of change; this is mainly due to market force necessitating radical changes in a building modus operandi to meet varying users, clients and customers demand in terms of quality of working environment, operational cost and management of assets and equipments. Disruption of equipment or any unpredictable failure may even threaten the longer-term stability of otherwise successful organisations.

WORKSHOP OBJECTIVES 

To Identify the scope of Facilities Management and develop further understanding of the issues related to FM.

• To develop analysis, critical thinking and decision-making skills.
• To develop assessment skills in relation to the technical, planning and management aspects of maintenance.
• To develop assessment skills in relation to the technical, planning and management aspects of maintenance.
• To appreciate Whole life costing concept and apply models and cutting edge software for real life examples.

Ghasson has obtained his Ph.D. in Architecture from Bath University, UK. He is Course Leader of the MSc Property Management at faculty of Law, Humanities, Development and Society at Birmingham City University in the UK.  He is an architect by profession with a wide range of experience in the design and property management of office, residential and commercial buildings. He has acted in an advisory capacity to Housing Associations, PROMIS (UAE), CIB and Building Research Establishment (BRE).

His main areas of specialism are in property Management, business continuity and management information system. His consultancy and research interests focused on flexibility of buildings in use, maintenance and property management of buildings and life cycle cost and  IT applications to property in building use. He has more than 43-refereed papers in construction and Property management journals. He has published in several specialised areas of property and real estate including such conferences as the IHAS, Design Decision Support Systems (Holland) and Catalyst 95 & 97 (Australia). CIB, W89, W70,  CIB TG24, CIB W98. He has been involved in reviewing more than 7 books in built environment related topics. He has been involved in delivering many workshops and CPDs related to design and Property management of buildings in the UK and overseas.

Ghasson is engaged in research that investigates the interaction between technology and building occupiers. He is especially interested in developing 'space planning' techniques and in providing a greater understanding of the methods by which a  property can match user/occupier needs more accurately.

He has carried out extensive research on flexibility of design layout and its implications for the theory of property management.

Day One 

FACILITIES MANAGEMENT - AN OVERVIEW

• Introductions -Lecturer/Delegates.
• Aims and Objectives of the Workshop.
• Significance of FM.
• Facilities Management- definition, fundamentals and context.
•  Factors Affecting FM.
• Business and Organisational Strategy- Links to Facilities Management.
• Total Quality Management. (TQM)

Day1  is aimed at developing an understanding and insight into the nature of Facilities Management and its apparent increasing importance to organisations of all types.

Day Two

PROCESSES- MANAGEMENT OF F.M. SERVICES. 

• Core vs Peripheral Activities. 
• Space Planning- Rationalisation of Space Resources.
• Visual Indexing.
• Building Appraisal- Post-occupancy Evaluation (POE).
• Planning, Environmental and Health Issues.
• Active Space Modelling.

Day 2 develops the themes of  core versus peripheral activities and  focus on  space planning as one of the core F.M. management tools.

Day Three

PREMISES MANAGEMENT.

• Asset Registers and Asset Tracking.
• Equipment Performance and Servicing.
• Vandalism and Damage.
• Emergency Equipment.
• People Tracking (CD demonstration)
• Risk Assessment (Health and Safety Issues)
• Preventive Maintenance (PM).
• Factors Affecting  (PM)
• Expected Operational Life (running hours).
• Cycle Assessment.
• Strategic Importance.
• Access Restriction.
• Back up System.
• Emergency Cover.
• Cost Control.
• Health and Safety Issues.

Day 3 examines Routine preventive maintenance, one of the key core activities in the F.M. portfolio.

Day  Four

PROCESSES- MANAGEMENT OF F.M. SERVICES

• Life Cycle Costing (LCC)
• Data Collection.
• Load monitoring
• Operational requirements.
• Warranties.
• Classification of Components.
• Quality of the Product
• Support Services.
• Helpdesk.
• Organisational structure

Day 4 continues with the exploration and discussion of the LCC as one of F.M. core activities, and introduces the subject of staffing, support services and organisational structure.

Day Five 

•  Outsourcing and Peripheral Activities.
• Specifications- value for money.
•  Cleaning and Catering
• Waste Disposal
• Security Systems
• Intelligent Buildings
• Specialist Services
• Overview / Review of course.

Day 5 will devote time to outsourcing and peripheral activities which came from providers who are external to the Facilities Manager's own organisation. Course to be reviewed/overviewed before formal close.